When you’re building a creative business , one of the most important aspects of success is mastering client relationships. It’s not just about landing big wins with major clients—it’s about fostering long-term growth and maintaining relationships that evolve. Whether you’re doing photography, content creation, or email marketing, knowing how to balance those big wins with ongoing client growth can determine your business’s stability and success. Embrace Change and Keep Showing Value One of the most challenging aspects of working with clients, especially in larger organisations, is when decision-makers move on. This can change how your work is viewed and how relationships evolve. But instead of seeing this as a setback, use it as an opportunity. Always show your clients the value you bring to the table. For example, if you worked with a company last year on a project, such as creating headshots for their team, reach out again. Maybe new employees have joined, or some emplo...
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